To reset your password for online banking:

1. From the login screen, select Need help signing in?
2. Select I forgot my password
3. Enter your username or ScotiaCard number
4. You’ll either be prompted to verify yourself with security questions or a one-time passcode
5. Create your new password
6. Once it has been accepted, log in using your new password

Password requirements:

• Must be 8-32 characters long
• Must contain at least one uppercase, one lowercase letter, and one number
• Should include at least one of the following special characters: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ | ~
• Password cannot be the same as username or previous five passwords